Fiat Operations Specialist

We are looking for a Fiat Operations Specialist to handle tasks related to client fiat funds rebalancing, internal transfers, and processing business bank withdrawals and deposits. The role also involves preparing financial reports, providing second-line customer support, managing operations in Jira, and responding to technical issues efficiently.

• Execute the rebalancing of client fiat funds and perform internal transfers between safeguarding accounts and crypto-liquidity accounts
• Process business bank withdrawals and deposits, including credit and return transfers
• Prepare financial and operational reports in response to inquiries
• Provide second-line customer support for payment-related issues and other complex cases
• Manage operations-related tasks within Jira
• Respond promptly to technical issues and efficiently resolve them

• At least 1 year of relevant experience, preferably in financial operations or payments
• Basic knowledge of crypto is a plus but not mandatory
• Understanding of bank transfers, various payment methods, and transaction processing
• Strong accuracy, mathematical skills, and attention to detail
• Ability to analyze issues, solve problems, and optimize processes
• Experience in business communication and client interaction
• High level of responsibility, punctuality, and self-discipline
• Ability to work under pressure and adapt to a fast-paced environment
• Willingness to learn and grow within the industry
• English proficiency at B2 level or higher for effective communication

• Work in a remote mode in EU working hours
• Strong team of professionals and growth opportunities within the company
• Effective management that listens actively and uses data-driven approach to guide decisions
• Comfortable working conditions.

Important information for the applicants: We’ll reach out within 2 weeks should your profile be a match.