General Manager, Cryptopay B2B

• Conduct a comprehensive audit of existing B2B operational processes and departmental financial performance to identify growth opportunities, bottlenecks, and risks.
• Based on audit findings, to design the B2B unit’s structure, supporting scalability and resilience.
• Take full ownership of the operational performance across Commercial, Development & IT, Product, and Customer Success functions, ensuring seamless coordination and delivery.
• Build repeatable and efficient business processes that enable sustainable growth, cost optimization, and improved cross-team collaboration.
• Define and execute strategies to reduce client concentration risks, particularly balancing the risk level of the portfolio.
• Drive execution toward key financial and strategic targets, including increase of EBITDA margin, free cash flow, and reducing revenue dependency on a single client.
• Work closely with executive leadership to shape and align on a Long Term Performance Incentive Plan that reflects the role’s strategic importance.

• Proven track record in operational leadership within B2B fintech, payments, or crypto environments.
• Experience in auditing and restructuring business units for scalability and efficiency.
• Strong financial acumen, with demonstrated ability to impact EBITDA, free cash flow, and cost structure.
• Familiarity with regulatory frameworks in European markets, ideally including MiCA or similar crypto-related compliance regimes.
• Hands-on experience managing cross-functional teams, including commercial, tech, product, and customer-facing functions.
• Strong execution skills with the ability to translate strategy into actionable plans and measurable results.
• Fluent in English.
• Based in or able to work within European time zones.

• The role requires the General Manager to be based in London, Lisbon, Luxembourg, or Cyprus, with a focus on building and structuring a core team around these locations.
• Directly reporting to the CEO.
• Full ownership of team structure and operational decisions.
• Performance-based bonus structure tied to revenue growth, regulatory milestones, and platform expansion.

Important information for the applicants: We’ll reach out within 2 weeks should your profile be a match.