General Manager (Retail FinTech)

We are seeking an experienced General Manager to lead and develop a retail project at Cryptopay – digital currency wallet where one can store, exchange and use cryptocurrency and fiat assets in one place. This is a high-impact role focused on rebuilding an existing product from the ground up, covering strategic planning, team formation, and driving measurable results.

• Refine the vision for the development of a banking and digital currency wallet, find the target audience, create a long-term strategy, and align it with the Board
• Develop and track key product metrics, analyze data, and use insights to drive product improvements
• Create and manage lean budget, and provide regular ROI-focused reporting to the Board 
• Ensure product development complies with legal and regulatory requirements by closely coordinating with relevant teams
• Effectively manage the team: build the team structure, participate in hiring, and monitor team performance
• Manage and effectively engage shared company resources (Compliance, Legal, Finance, HR) to support successful product development and growth
• Act as a strategic owner and driver of the retail product: take full responsibility for growth, customer success, and profitability
• Proactively identify opportunities to optimize the business, propose actionable solutions, and take initiative in owning and scaling the retail direction

• Proven experience in successfully launching and scaling fintech products, ideally in banking or crypto
• Strong knowledge of the fintech industry, including understanding of crypto and financial institution requirements and regulations. Web3 experience will be an advantage.
• Solid ownership: ability to effectively manage work, ensure high team performance, and build successful relationships with cross-functional departments
• Advanced strategic thinking: ability to make effective long-term decisions based on data and market trends, as well as developing strategic foresight and strong risk management skills
• Owner’s mindset: willingness to take responsibility and make decisions, act as a driver of change to improve the retail business
• Data-driven approach: ability to identify and analyze key metrics for business development, make data-based decisions, and deliver high-quality reports

• The role requires the General Manager to be based in the EU or UK, with a focus on building and structuring a core team around this location. While remote collaboration is possible, the key operations and leadership presence should be centered in Europe.
• Full ownership of team structure and operational decisions.
• Performance-based bonus structure tied to revenue growth, regulatory milestones, and platform expansion.

Important information for the applicants: We’ll reach out within 2 weeks should your profile be a match.