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Sales Operations Specialist (Salesforce)

Remote · Marketing
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We are looking for a Sales Operations Specialist (Salesforce) to drive efficiency and process optimisation within our sales department. This role is responsible for managing and enhancing our Salesforce CRM and providing data-driven insights to improve sales performance. You will collaborate with cross-functional teams to ensure seamless CRM operations and drive impactful business decisions.

Responsibilities

  • Sales Process Optimisation – Design, implement, and refine scalable sales processes and workflows.
  • CRM Management – Oversee Salesforce configuration, integration, and maintenance, ensuring data accuracy and seamless functionality.
  • Performance Reporting – Develop and maintain dashboards and reports to track key sales metrics and provide actionable insights.
  • Cross-Functional Collaboration – Work closely with Marketing, Business Development, and Customer Relations to align sales operations with broader business goals.
  • Project Management – Lead Salesforce customisation projects, coordinating with external vendors and internal stakeholders to deliver timely solutions.

Requirements

  • 5+ years in sales operations, with at least 3 years focused on Salesforce administration and process optimisation.
  • Proven experience in Salesforce configuration, workflows, automation, and reporting.
  • Strong analytical skills, with experience in tools like Excel, Tableau (or similar), Google Analytics.
  • Experience in data accuracy management, CRM hygiene, and compliance (e.g., GDPR).
  • Knowledge of lead nurturing, marketing-sales alignment, and performance tracking.
  • Industry experience in fintech, payments, cryptocurrency, or SaaS is highly desirable.
  • Advanced English (C1).

Conditions

  • Work in a remote mode in EU working hours
  • Strong team of professionals and growth opportunities within the company
  • Effective management that listens actively and uses data-driven approach to guide decisions
  • Comfortable working conditions.

Important information for the applicants: We’ll reach out within 2 weeks should your profile be a match.

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